• the dates and times of travel (and flight number if you're picking up from an airport)
• the rental location(s) for collection and return
• the type of vehicle you require
• drivers' age

www.myukhirecar.com then check availability with the rental car provider who has given the best price for your rental. The rate will include third party insurance, CDW, theft waiver, airport surcharges, bail bonds (where needed) and all local taxes. You will be asked to provide your personal details at the end of the booking.

Yes! Subject to availability you can book as many vehicles as you like.

The car shown will be an example of the size and type you can expect. You book a group rather than a car. We offer a wide range of vehicles with a number of choices to suit most requirements. All of our rental providers are members of the BVRLA and their vehicles will comply with their membership requirements.

As you can imagine trying to ensure that all vehicles are offered on a like for like basis is challenging. In order to try and achieve some consistency to the vehicle groups we try to group them together using the standard rental industry ACRISS code. This four letter classification code represents the category of the car (mini, economy, compact etc), the type of car (2/3 door, wagon/estate, coupe, roadster), the transmission/drive (manual, auto, 4WD) and fuel/air conditioning (diesel with AC, petrol without AC). The vehicles shown on our pages are only examples and may not be the actual vehicle you will receive. It is unlikely you will ever be able to reserve a specific vehicle or state a fuel preference. If you have any questions about the size of vehicle that you think you will need then please contact us directly for guidance.

No. Not yet.

Partner vehicles may be booked by category only. Unless availability of a specific model has been formally confirmed, unfortunately we are unable to guarantee a specific model at the time of booking.

Generally speaking you will be able to select additional options such as GPS satellite navigation units, child/infant seats and booster seats for your rental. It is important to book these in advance to ensure availability on the day. A fee will usually be due and payable locally on collection of the car.

At stage 3 of the online process most extras and their prices are shown. Please remember that you will pay for these items when you pick up your vehicle from our car rental partner.

Car rental is charged in blocks of 24 hours. There is usually a grace time of 1 hour but it is your responsibility to check with the rental provider. The fee beyond the grace period may vary.

When you book online we will send you a reservation confirmation by email. Please keep this. When you arrive to collect your car you should always take a copy of your voucher. Keep this with the rental agreement that you will receive when you collect your car.

Generally you will need to be aged a minimum of 25 years old and have held a licence for a minimum of 1, maybe 2 years. However, the age requirement may vary depending on the vehicle booked. A Young Driver Surcharge may be applicable.

Although not all packages are exactly the same, generally your rental package will include:

• unlimited (with a reasonable use limitation) mileage
• third party insurance
• collision damage waiver
• theft waiver
• airport surcharges
• bail bonds (where needed)
• all local taxes
• VAT

Usually yes but the rental company must be notified in advance and a fee will be payable. If you intend to go abroad then you should check before booking to ensure that you will be able to use the car you are booking abroad.

Taking cars (even 4x4 vehicles) off road is strictly against the terms of the hire. Other restrictions will apply (such as using for race track days) and you should refer to the rental agreement for clarification.

When collecting your car you must present a valid driving licence in your name, issued by your country of residence. UK licence holders must present both parts of their licence. Failure to do so will result in the need to either contact the DVLA to verify no endorsements (a fee will be payable) or the vehicle may be withheld until the licence is presented. The driving licence must be valid in the country of rental. Driving licences issued in non-English characters must be accompanied by an International Driving Licence.

A valid credit card must be presented in the name of the main driver at the time of collection. Additional identification is normally required. A passport will usually be sufficient. Any additional drivers will need to present the same documentation as the main driver.

Your voucher (confirmation email) should be presented on collection of the vehicle.

All the rates include unlimited mileage.

Usually the rental car will be provided full and you will be expected to return it full. Always check the fuel level on collection and ensure the fuel level is recorded appropriately. The car should be refuelled back to this level prior to return, otherwise refuelling charges will apply.

The rates include insurance to minimum legal requirement. There is usually an excess payable in the event of damage and there may be exclusions from this excess such as glass or tyres. Locally bought reimbursement products are usually provided without the need for an insurance claim although there may be a price premium for this.

Usually not while in the vehicle. You should ensure you have adequate personal insurance for this.

In the first instance contact the rental provider for guidance on how to proceed. Most cars are provided with 24 hour emergency road side assistance. The rental company will provide you with all the necessary information. You will always be required to complete an accident report form. If an accident happens, take appropriate notes about the incident to ensure that you remember everything correctly.

You can usually extend the rental at the time of check-out or during the rental itself. You may need to visit the nearest rental location to sign extension paperwork. Any extension is subject to vehicle availability and extra payment and should not be assumed. The additional charges will be payable in the local currency of the renting country. A complementary authorisation may be requested on your credit card. Do remember that you are only covered for the period mentioned on your printed rental agreement.

The vehicle will usually be required to be returned to the same location you are collected it from unless you booked a one way rental. A one-way fee will usually be incurred if the collection and return locations are different.

Yes, usually you can return your vehicle out of hours. You should check return facilities when picking up the car. The vehicle will remain your responsibility until it has been checked by a rental-supplier representative.

Usually part used vouchers attract no refunds.

This will vary but there is often a 1 hour grace period. Vehicles returned after this time will almost certainly attract a late fee. You should check at the earliest opportunity if you think you will be late back.

Yes and all damage however minor should be reported to a representative of the rental company. You should also request it be recorded on your documentation.

Further to your online deposit payment you will then have to pay for the balance of the rental on arrival. You will need to pay by credit card. Cash and cheques will not be acceptable. The security deposit/excess deposit will need to be secured against a credit card in the drivers name.